Getting Started with Cribber

Cribber is a web-based application that works on most web browsers, including those on tablets and mobile devices. For the best experience a desktop, laptop or tablet should be used.

In this article, you'll learn the first steps to using Cribber, including:

  • Signing up your organisation
  • Creating a team for your workplace
  • Inviting users
  • Sending bulletins

So, let's get started!

Signing Up

To sign up your organisation you'll need to navigate to https://app.cribber.com/admin/sign_up.

Simply enter your details, and then validate your email address by clicking the link in the email we send you.

Once you've done that, you'll be logged straight in.

You can add further details about yourself in the account section at your leisure. For now, that's all we need.

Once you're into the admin interface, you'll be greeted with a welcome dashboard. At this stage you can disregard this guide and follow those steps! However, for easy reference, we'll include all the details here.

Get_started_full.PNG

Creating Your First Team

A team should represent a workplace and is what your users will subscribe to. Think of it like your organisation's own transmitting base station. Typically, this would represent a physical place of work. But it's really up to you!

You can create a team at any time by simply clicking the yellow '+ Add team' button in the 'Teams' sidebar on the right hand side. Or by selecting the Teamsicon.PNG 'Teams' icon from the left menu and then selecting the '+ Add Team' button. 

Sample_feed.PNG

Then, you can enter a team name and upload a logo. These will accompany your bulletins as seen by your users but don't worry you can change the name or logo later!

If you set an optional team passcode, users who accept your team invites will need to enter this passcode as an extra layer of security. You will have to communicate this passcode to them outside of the Cribber app.

Inviting Users

Next, you'll want to invite users to your new team. You may want to send them a note letting them know they can expect an invite to your Cribber team. This template may help (we can also customise this for you if you would like).

Once you have created your team, you will be taken to your (empty) list of users. You can then select the yellow '+ Invite User' button at the top of the page.

Fill in the user's details, most importantly their mobile number, as they'll receive their invite via SMS. Then, select 'Invite'.

Invite_User.PNG

The user will receive an SMS inviting them to install the Cribber mobile app. Once they're logged into the app, they can accept your invite. Once they've accepted your invite, they will start to receive your bulletins.

NB. You can still send bulletins to users without the Cribber mobile app, by selecting send as SMS/email: see below.

You can continue to invite your entire team, or use the bulk invite function to invite multiple users by copying user information from a team spreadsheet.

If you're ready to go, let's send out your first bulletin!

Sending Bulletins

A bulletin is an announcement that is broadcast to the subscribed users of your team(s). To get started click the green 'Create Bulletin' button on the bulletin feed page.

Create_Bulletin.PNG

Fill in the subject and message boxes, select your team and then upload your intended attachments, which may be images or documents. In most instances, the bulletin message content may simply summarise what you have attached. You can also add a Typeform survey (see Using Typeform for surveys and tests).

You can select the Acknowledge.PNG icon to request bulletin acknowledgement, and select the SMS or email icons (or all three!) to have your bulletin sent via SMS/email for those users without the Cribber mobile app. Then click 'Send', and it's away!

That's it! Now you can return to the bulletin page and see how many users receive, view and open the attachments and acknowledge your bulletin.

Happy broadcasting!

 

Have more questions? Submit a request
Powered by Zendesk